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Privacy Policy


Privacy Policy for Microsoft 365 Provided by ComKonnect, Official Reseller of Microsoft Office

Effective Date: 20 Feb 2024

At ComKonnect, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from users of Microsoft 365 services provided by ComKonnect, as well as your choices regarding the collection and use of your information.

  1. Information We Collect:
    • Personal Information: We may collect personal information such as your name, email address, phone number, billing information, and other contact details necessary for providing Microsoft 365 services.
    • Usage Information: We may collect information about your interactions with Microsoft 365 services, including usage data, preferences, and settings.
    • Device Information: We may collect information about the devices you use to access Microsoft 365, such as device identifiers, IP address, browser type, and operating system information.
    • Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activities and enhance your experience with Microsoft 365 services.
  2. How We Use Your Information:
    • To Provide Services: We use the information we collect to deliver Microsoft 365 services, process transactions, and communicate with you about your account.
    • To Improve Services: We may use your information to analyze usage patterns, troubleshoot technical issues, and improve the quality of Microsoft 365 services.
    • For Marketing Purposes: With your consent, we may use your information to send promotional emails, newsletters, and other marketing communications about Microsoft 365 and related products or services.
  3. Information Sharing and Disclosure:
    • Service Providers: We may share your information with third-party service providers who assist us in delivering Microsoft 365 services, such as payment processors and cloud hosting providers.
    • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from government authorities.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.
  4. Data Security:
    • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
    • It is important that you take steps to protect against unauthorized access to your account, such as keeping your account credentials confidential and using secure networks when accessing Microsoft 365 services.
  5. Your Choices:
    • Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the emails or contacting us directly.
    • Cookie Settings: You can manage your cookie preferences through your web browser settings and opt-out of certain tracking technologies.
  6. Children’s Privacy:
    • Microsoft 365 services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we may have collected information from a child under 13, please contact us immediately.
  7. Updates to this Privacy Policy:
    • We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.
  8. Contact Us:
    • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@comkonnect.us

By using Microsoft 365 services provided by ComKonnect, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.